Terms
and Conditions
1. SCOPE OF SERVICES
1.1 Company Name of Ocorio Ltd. (hereafter the “Service Provider” or “foqused.io”), a company registered in Hong Kong with registration address B5, 1/F Manning IND. Building, 116-118 How Ming Street, Kwung Tong, Kowloon, shall assist its client (hereafter the “Client” or “Clients”) by introducing various payment service providers (PSPs) and/or electronic money institutions (EMIs), Banks, Fintech Companies, Money Service Operators (MSOs) and/or Money Service Businesses (MSBs), (hereafter the “Provider”) and providing support for payments account finding and opening. Foqused.io shall also assist with the negotiation, data transmission and onboarding processes with the Provider. All services will be rendered in good faith, aiming for a smooth relationship between the Client and the Provider.
1.2 Services shall be made available within the timeframe defined in these Service Terms and Conditions or as mutually agreed. Any changes in timeframes will be communicated to the Client.
1.3 For the avoidance of doubt, Foqused.io is not considered a payment institution, bank, or any other type of financial institution, nor does it offer financial services. Its role is strictly limited to what is outlined in these Terms and Conditions.
2. FEES AND PAYMENT
2.1 Service Fees: For performing these services, the Client agrees to pay the Service Provider a fee (the “Service Fee”). The Service Fee is payable regardless of whether the payment account opening is successful or not unless the failure is due to the Service Provider’s fault. The Client will be charged if the application is unsuccessful due to their own actions, such as providing false information, failing to collaborate, or providing incomplete or unsuitable documentation, or if the Client’s corporate and/or operational structure falls outside of the Provider’s risk tolerance.
2.2 Refund Policy: If the onboarding process fails due to actions by the Service Provider, the Client is entitled to a refund of 60% of the Service Fee. However, no refund will be issued if the failure is caused by the Client’s lack of cooperation, submission of false documentation, or abusive behaviour toward the Service Provider or the Provider. Additionally, if the Provider declines to open an account for reasons outside of the Service Provider’s control (such as legal or regulatory issues), no refund will be granted. No refund will be provided if the Client chooses not to proceed with the Payment Account opening after Foqused.io has disclosed the Provider’s name.
2.3 Service Fee Calculation: The Service Fee includes reasonable costs incurred by the Service Provider, such as working hours, courier expenses, or other out-of-pocket expenses.
2.4 Payment Terms: The Service Fee must be paid upfront to initiate the service. The fee is payable in the currency designated by the Service Provider via wire transfer or cryptocurrency transfer. Invoices are due within thirty (30) days of receipt, and unpaid amounts will accrue interest at 0.5% per month.
2.5. Payment Invoice: Prior to any payment by the Client to Foqused.io, an invoice will be issued. The invoice will detail the total amount due, available payment methods, payment instructions, and any other necessary information. The Client is required to review and settle the invoice according to the payment terms provided before any services are initiated.
3. RELATIONSHIP OF THE PARTIES
3.1 The Service Provider is an independent contractor and will perform its services at its own discretion. Neither party may direct the day-to-day activities of the other. This agreement does not create a partnership, joint venture, or employer-employee relationship.
3.2 The Service Provider bears all financial and other obligations related to its business and services.
4. TERM AND TERMINATION
4.1 Term: These Terms and Conditions shall be valid for a an unlimited term and shall remain in effect unless terminated in accordance with this section.
4.2 Termination for Cause: Either party may terminate this agreement for breach if the breach is not resolved within ten (10) working days of notice.
4.3 Termination on Notice: Either party may terminate this agreement without cause by providing three (3) months’ written notice to the other party. However, if Foqused.io has already disclosed the selected Provider to the Client, commenced substantial work, or begun working on the case in any capacity, no refund will be provided, and the Client will remain liable for the full Service Fee.
4.4 Return of Materials: The Service Provider must return all Client-related documents within thirty (30) days of termination and may not retain any copies.
4.5 No Compensation for Termination: Neither party will be liable for damages or compensation upon termination of this agreement. The Service Provider is not responsible for the Provider’s decisions, including rejection, freezing, or suspension of the Client's account.
4.6 Foqused.io reserves the right to immediately terminate this Agreement without prior notice if the Client breaches any critical provisions of these Terms and Conditions or provides false, misleading, or fraudulent information, including but not limited to documents or data. Such termination may occur at the sole discretion of the Company, and the Client will be held responsible for any resulting damages or liabilities.
5. REVISIONS
5.1 Any revisions to these Terms and Conditions will be determined solely by Foqused.io and published on the Terms and Conditions page without prior consent of the Client.
6. REPRESENTATIONS AND WARRANTIES
6.1 Each Party affirms and guarantees that it possesses the full authority and capacity to enter into these Terms and Conditions, fulfil all obligations outlined herein, and grant the associated rights without infringing upon the legal or equitable rights of any third party and the execution and fulfilment of these Terms and Conditions will not conflict with, result in violation of, or constitute a default under any other agreement, arrangement, or legal commitment to which either Party is bound or party.
7. DATA SECURITY & COMPLIANCE
7.1 Both parties agree to comply with applicable Data Protection Legislation, including the EU General Data Protection Regulation 2016/679, in processing any personal data in connection with these Terms and Conditions.
7.2. The Client assumes full responsibility for all data under their control, inducing, but not limited to, data on their website, the authenticity of documents, and the exchange of information between the Client and Foqused.io or/and the Provider.
7.3 The Client hereby confirms that all information provided, including but not limited to documentation, is accurate, legitimate, and represents the facts as they truly are. The Client acknowledges that any misrepresentation or falsification of information may result in the termination of services and any applicable legal consequences.
8. LIMITATION OF LIABILITY
8.1 The Service Provider’s liability is limited to the total amount of the Service Fee paid for the affected services.
9. GOVERNING LAW
9.1 These Terms and Conditions shall be governed by the laws of Hong Kong. Any disputes arising from these terms shall be resolved exclusively in the courts of Hong Kong.
10. ACCEPTANCE OF TERMS THROUGH PAYMENT
10.1 By paying the invoice, the Client acknowledges that they have reviewed and are familiar with these terms and conditions. Payment of the invoice constitutes the Client’s automatic acceptance of all terms and conditions outlined herein.
1.1 Company Name of Ocorio Ltd. (hereafter the “Service Provider” or “foqused.io”), a company registered in Hong Kong with registration address B5, 1/F Manning IND. Building, 116-118 How Ming Street, Kwung Tong, Kowloon, shall assist its client (hereafter the “Client” or “Clients”) by introducing various payment service providers (PSPs) and/or electronic money institutions (EMIs), Banks, Fintech Companies, Money Service Operators (MSOs) and/or Money Service Businesses (MSBs), (hereafter the “Provider”) and providing support for payments account finding and opening. Foqused.io shall also assist with the negotiation, data transmission and onboarding processes with the Provider. All services will be rendered in good faith, aiming for a smooth relationship between the Client and the Provider.
1.2 Services shall be made available within the timeframe defined in these Service Terms and Conditions or as mutually agreed. Any changes in timeframes will be communicated to the Client.
1.3 For the avoidance of doubt, Foqused.io is not considered a payment institution, bank, or any other type of financial institution, nor does it offer financial services. Its role is strictly limited to what is outlined in these Terms and Conditions.
2. FEES AND PAYMENT
2.1 Service Fees: For performing these services, the Client agrees to pay the Service Provider a fee (the “Service Fee”). The Service Fee is payable regardless of whether the payment account opening is successful or not unless the failure is due to the Service Provider’s fault. The Client will be charged if the application is unsuccessful due to their own actions, such as providing false information, failing to collaborate, or providing incomplete or unsuitable documentation, or if the Client’s corporate and/or operational structure falls outside of the Provider’s risk tolerance.
2.2 Refund Policy: If the onboarding process fails due to actions by the Service Provider, the Client is entitled to a refund of 60% of the Service Fee. However, no refund will be issued if the failure is caused by the Client’s lack of cooperation, submission of false documentation, or abusive behaviour toward the Service Provider or the Provider. Additionally, if the Provider declines to open an account for reasons outside of the Service Provider’s control (such as legal or regulatory issues), no refund will be granted. No refund will be provided if the Client chooses not to proceed with the Payment Account opening after Foqused.io has disclosed the Provider’s name.
2.3 Service Fee Calculation: The Service Fee includes reasonable costs incurred by the Service Provider, such as working hours, courier expenses, or other out-of-pocket expenses.
2.4 Payment Terms: The Service Fee must be paid upfront to initiate the service. The fee is payable in the currency designated by the Service Provider via wire transfer or cryptocurrency transfer. Invoices are due within thirty (30) days of receipt, and unpaid amounts will accrue interest at 0.5% per month.
2.5. Payment Invoice: Prior to any payment by the Client to Foqused.io, an invoice will be issued. The invoice will detail the total amount due, available payment methods, payment instructions, and any other necessary information. The Client is required to review and settle the invoice according to the payment terms provided before any services are initiated.
3. RELATIONSHIP OF THE PARTIES
3.1 The Service Provider is an independent contractor and will perform its services at its own discretion. Neither party may direct the day-to-day activities of the other. This agreement does not create a partnership, joint venture, or employer-employee relationship.
3.2 The Service Provider bears all financial and other obligations related to its business and services.
4. TERM AND TERMINATION
4.1 Term: These Terms and Conditions shall be valid for a an unlimited term and shall remain in effect unless terminated in accordance with this section.
4.2 Termination for Cause: Either party may terminate this agreement for breach if the breach is not resolved within ten (10) working days of notice.
4.3 Termination on Notice: Either party may terminate this agreement without cause by providing three (3) months’ written notice to the other party. However, if Foqused.io has already disclosed the selected Provider to the Client, commenced substantial work, or begun working on the case in any capacity, no refund will be provided, and the Client will remain liable for the full Service Fee.
4.4 Return of Materials: The Service Provider must return all Client-related documents within thirty (30) days of termination and may not retain any copies.
4.5 No Compensation for Termination: Neither party will be liable for damages or compensation upon termination of this agreement. The Service Provider is not responsible for the Provider’s decisions, including rejection, freezing, or suspension of the Client's account.
4.6 Foqused.io reserves the right to immediately terminate this Agreement without prior notice if the Client breaches any critical provisions of these Terms and Conditions or provides false, misleading, or fraudulent information, including but not limited to documents or data. Such termination may occur at the sole discretion of the Company, and the Client will be held responsible for any resulting damages or liabilities.
5. REVISIONS
5.1 Any revisions to these Terms and Conditions will be determined solely by Foqused.io and published on the Terms and Conditions page without prior consent of the Client.
6. REPRESENTATIONS AND WARRANTIES
6.1 Each Party affirms and guarantees that it possesses the full authority and capacity to enter into these Terms and Conditions, fulfil all obligations outlined herein, and grant the associated rights without infringing upon the legal or equitable rights of any third party and the execution and fulfilment of these Terms and Conditions will not conflict with, result in violation of, or constitute a default under any other agreement, arrangement, or legal commitment to which either Party is bound or party.
7. DATA SECURITY & COMPLIANCE
7.1 Both parties agree to comply with applicable Data Protection Legislation, including the EU General Data Protection Regulation 2016/679, in processing any personal data in connection with these Terms and Conditions.
7.2. The Client assumes full responsibility for all data under their control, inducing, but not limited to, data on their website, the authenticity of documents, and the exchange of information between the Client and Foqused.io or/and the Provider.
7.3 The Client hereby confirms that all information provided, including but not limited to documentation, is accurate, legitimate, and represents the facts as they truly are. The Client acknowledges that any misrepresentation or falsification of information may result in the termination of services and any applicable legal consequences.
8. LIMITATION OF LIABILITY
8.1 The Service Provider’s liability is limited to the total amount of the Service Fee paid for the affected services.
9. GOVERNING LAW
9.1 These Terms and Conditions shall be governed by the laws of Hong Kong. Any disputes arising from these terms shall be resolved exclusively in the courts of Hong Kong.
10. ACCEPTANCE OF TERMS THROUGH PAYMENT
10.1 By paying the invoice, the Client acknowledges that they have reviewed and are familiar with these terms and conditions. Payment of the invoice constitutes the Client’s automatic acceptance of all terms and conditions outlined herein.
Terms and Conditions
